BETTER QUALITY BUSINESS SYSTEMS was founded in 1985. Originally Better Quality was a small company whose focus was personalized service to Southern Indiana businesses.
In 1997 the company was acquired by Dwight Seals and Joe Lawler. This change brought a larger scope and vision to Better Quality. The business philosophy of Constant and never Ending Improvement was implemented in each department.
This focus on our customers has created recognition within the industry and throughout our local area. Better Quality Business Systems was recently nominated as “Business of the Year” in Southern Indiana. The Criterion Group is a respected industry consultant that evaluates dealerships within the office equipment industry. Upon completion of an in-depth review of Better Quality they rated the company with the highest customer satisfaction score of any company they analyzed.
This dedication to customer service created tremendous growth. In 1998 Better Quality opened a second office that is now located in Bowling Green, Kentucky. A third office has been added in Elizabethtown, Kentucky. This success transformed Better Quality to a $10 Million in annual revenue with 50 employees.
In January 2008 Better Quality Business Systems was acquired by Global Imaging Systems, a wholly owned subsidiary of Xerox, a $16 Billion dollar company.
Better Quality Business System's structure does and will remain intact with Dwight Seals as the president. Service, dispatch, inventory and billing will continue operations from New Albany.
Global Imaging's strategic mission is to be the most efficient provider of document and image processing technology and services, including input, storage, and output. We are “Passionate about Customer Productivity.” With a commitment to customer service that is second to none and the motto of “ Think Global, Act Local' Global Imaging Systems now has continuity in its product offerings and world class technology throughout the United States.